You never thought you’d see the day that you’d have to hire a cleaning company but here it is, you need help in maintaining your home. You always thought that people who had to hire cleaning companies were lazy but the reality is that you’re one of the hardest working people you know, and with all the responsibilities you have on a regular basis, there just isn’t any room in your schedule to clean your home.
Well, at least you know the truth behind why people hire house cleaning services, and for the most part, it really is because people get extremely busy with other responsibilities; you’re safe from being categorized as lazy…
But now that you need the services, you have no clue how to go about it. What should you look for in a company? More importantly, what should you ask?
If you’re having a hard time figuring out how to go about choosing the right house cleaning service for you, take a look at these important questions to ask first. Once you have these questions answered, you’ll have a better idea of who you should hire or if you need to go back to the drawing board and continue your search.
Important Questions to Ask Before Hiring a Professional House Cleaning Service
What Types of Cleaning Services Do You Provide?
Maybe it’s the start of spring and you’re ready to do your annual spring cleaning. Sure, you can do your own spring cleaning, but depending on how much you have to do, it wouldn’t be a bad idea to hire cleaning services to help you in your efforts. But before you just go with any company, you want to check with multiple companies to see the types of service they provide.
Ideally, you want a company, such as House Keep-up Co. in Des Plaines, that specializes in many different areas of cleaning, as well as if they service rental properties as well as residential homes.
Is your Company Licensed, Bonded, and Insured?
This is a very important question to ask simply because this lets you know how responsible and trustworthy the company is. True enough, they’re cleaning your home, but accidents can happen at home too. Everything from injury and property damage to the risk of theft, you want to make sure the company you go with is licensed, bonded, and insured.
To take your peace of mind even further, you’ll want to also ask if the company is AHCA & COVID-19 Certified as well. Look for a company that is not only licensed, bonded, and insured but also AHCA & COVID-19 Certified. This means they know how to properly clean and disinfect your home to prevent the spread of germs and transmission of coronavirus.
And to be quite honest, if the company isn’t licensed, bonded, and insured, you really can’t call them “professional,” and you should steer very clear of them… They have red flags waving all around them.
How Much Experience Do You Have in Cleaning Houses?
So, you were already a skeptic about hiring a house cleaner but now that you need the services, you definitely want to make sure you’re hiring a company that has experience in cleaning houses and knows what they’re doing.
For the cleaning companies that you’re considering, it’s important to ask about their experience.
- Do they conduct criminal background checks on their employees? This is important because you are letting people you don’t know into your home.
- How long have you been in business and do you have experience in cleaning a home my size?
- Do your employees have certain certifications?
It’s okay to ask these questions because you want quality service. If a company has a problem answering these questions, there’s probably something they’re not telling you or that they don’t want to tell you.
How Will You Access My Home?
There are some house cleaning companies that prefer the homeowner to be home during services and some that provide services while the homeowner isn’t there. You want to find out how these companies plan to gain access to your home if you’re not there. Will they need a gate code? Will you have to leave your key under a mat? Ultimately, you need to feel secure in how they gain access to your home to do their jobs.